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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anderson Castelblanco Romero

Anderson Castelblanco Romero

September 22, 2026

5  out of  5
rating by Anderson Castelblanco Romero
"Excellent customer service, very friendly"
We responded:
"It was a pleasure meeting you in the office yesterday, Anderson, and I thank you for the kind review. Our office looks forward to providing you with the best service possible! "
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Brenda Wilde

September 18, 2026

4  out of  5
rating by Brenda Wilde
"Everyone I dealt with was very friendly and accommodating to my circumstance."
We responded:
"Thank you so much for taking the time to leave us a review, Brenda. We appreciate the opportunity to have worked with you for the past 8+ years. Please let us know what we can do to earn that 5th star from you! "
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Charlotte Hyde

September 18, 2026

5  out of  5
rating by Charlotte Hyde
"They have always been very helpful and informative. Great people to work with."
We responded:
"So happy to hear that you enjoy our service, Charlotte. And we are so thankful for your loyalty - over 20 years with State Farm and our office! "
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Ricky Rose'

September 15, 2026

5  out of  5
rating by Ricky Rose'
"Gary, Nicole and the gang are the most caring and helpful agents around! Thanks for always being there!"
We responded:
"That's our motto - Like A Good Neighbor, State Farm is there. We're so grateful for the kind words and look forward to many years together! "
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Rocky Rohrer

September 14, 2026

5  out of  5
rating by Rocky Rohrer
"Nicole was extremely helpful and friendly. I felt very comfortable and well informed during the entire process of updating my insurance needs."
We responded:
"Your kind review is most appreciated, Rocky. Nicole and the rest of our team thank you for your continued support over the past 15+ years! "
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Margaret Kirkland

August 28, 2026

5  out of  5
rating by Margaret Kirkland
"I have spoken to Linda over the past two weeks in regards to an auto policy. I was changing over from another company and she made it very easy for me and explained everything exceptionally. She gave great customer service and I would be happy to recommend this Office to anyone seeking to change insurance or take out a brand new policy."
We responded:
"Thank you for the kind review, Margaret, and welcome to our State Farm family. Linda and the rest of our team look forward to working with you for many years to come! "
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Melissa Krajewski

August 19, 2026

5  out of  5
rating by Melissa Krajewski
"I got great help and wonderful customer service. They go out of their way to help you and give you the best rates. They are like family."
We responded:
"Your 5-Star review is greatly appreciated, Melissa. Welcome to our State Farm family - we look forward to working together for many years to come! "
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Brittney Harris

August 5, 2026

5  out of  5
rating by Brittney Harris
"I cannot say enough good things about Gary and his team. They are always incredibly responsive, knowledgeable, and willing to go the extra mile to help. Whether it's explaining coverage details, recommending affordable options to better protect me during travel, or helping me understand how changes to my health insurance impact my auto coverage, they consistently provide clear guidance and practical solutions.

It's refreshing to work with an insurance team that genuinely cares about its clients and takes the time to ensure you fully understand your options. I highly recommend Gary and his team to anyone looking for exceptional service and peace of mind!"
We responded:
"Thank you so much for your thoughtful review, Brittney! We truly appreciate your kind words and are grateful for the opportunity to help with your insurance needs. It's wonderful to hear that our team has been able to provide clear guidance, responsive service, and coverage recommendations that give you confidence and peace of mind. We truly believe it's important to take the time to help our customers understand their options, and we're glad that commitment has made a difference for you. Thank you for your trust and recommendation—we look forward to being here for you whenever you need us!"
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Isaac Mussman

July 28, 2026

5  out of  5
rating by Isaac Mussman
"They assisted me very well in setting up a manual payment for me with great excellence. Was on auto pay but they paused it because life’s ordeals caused the necessity for this action to temporarily change. Gary Serdoz and his ladies are great and wonderful being very respectful and accommodating with great customer service to the point it’s like going in and dealing with a family member verses an insurance agency. I foresee a continual partnership here. Great benefits at the lowest price in the area when I joined years ago."
We responded:
"Your detailed review is very much appreciated, Isaac. As you mentioned, we strive to offer personalized service, and we enjoy hearing that you feel like part of our State Farm family! "
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Sherie Ritzler

July 20, 2026

5  out of  5
rating by Sherie Ritzler
"They are always available, hospitable & efficient whenever I need anything!"
We responded:
"Thank you for taking the time to leave us a 5-Star review, Sherie, and we are thrilled to know that you appreciate the high service level we aim to provide each day. Let us know if there is anything else our team can do to help! "
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Morgan Fuller

June 26, 2026

5  out of  5
rating by Morgan Fuller
"Linda is absolutely wonderful! She is incredibly responsive often answering my questions in less than 24 hours and always goes above and beyond to build a personal connection with Gary’s clients. Her attention to detail and warm personality make every interaction a pleasure. State Farm is lucky to have her!"
We responded:
"Your kind words are very much appreciated, Morgan. We are incredibly lucky to have Linda as part of our team, and thankful for your continued loyalty to State Farm! "
Profile photo of Shariff Hunter (ReefR)

Shariff Hunter (ReefR)

June 5, 2026

5  out of  5
rating by Shariff Hunter (ReefR)
"We had Great service from The Serdoz Team👏🏿 That's why we're returning with one of our vehicles to get the Quality of Gary, Linda and the Whole Team✅️ Great rates even better service‼️"
We responded:
"We are so grateful for your 5-Star review, Shariff, and we welcome you to our State Farm family. We certainly appreciate all referrals, and we look forward to working with you for many many years! "
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Elizabeth Hennessey

June 5, 2026

5  out of  5
rating by Elizabeth Hennessey
"Gary and his team have been a real pleasure to work with over the years. From the moment they pick up the phone, you feel like they care for your concerns, and are giving you their best customer service. Having worked with many insurance agencies in the past, I know this is not always the case, so their professionalism, caring concern and thinking outside the box are hugely appreciated. We look forward to working with them move over the years to come!"
We responded:
"We are so happy to hear that you enjoy the personalized service our Madison Heights team provides, Elizabeth. Thank you for taking the time to leave us a thorough review - we truly look forward to working with you and Tim for many more years! "
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Skipp Henderson

May 26, 2026

5  out of  5
rating by Skipp Henderson
"Great service and friendly staff with prompt professional service and support 👍 I'm in great hands with state farm!"
We responded:
"Thanks for the 'great' review, Robert. It's been a pleasure working with you and your family for over 30 years now! "
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Ann LaForge

May 15, 2026

5  out of  5
rating by Ann LaForge
"I “Highly recommend this office! Gary and Linda are absolutely the best. They always call right back, answer every question, and make you feel like more than just another customer. They are so personable, friendly, and truly care about helping people. It’s hard to find customer service like this anymore. Thank you both for always being so helpful and professional!” I have been with Gary for years now. His office has helped me through a fire and bad car accident. 👍🌟🌟🌟🌟🌟"
We responded:
"We very much appreciate your review, Ann, and are always here to help you recover from the unexpected. You've been a pleasure to work with for the past 12+ years! "
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Lakecia Turner

April 30, 2026

5  out of  5
rating by Lakecia Turner
"I’ve had an excellent experience with State Farm (Gary Serdoz) and truly can’t say enough good things about them. What stands out most is their consistency—every staff member I’ve interacted with has been knowledgeable, professional, and genuinely helpful. It’s not just one person providing great service; the entire team works together to make sure your concerns are addressed with clear, accurate, and timely information.

They’ve always communicated efficiently and made sure I fully understood my options, no matter the situation. Whether it’s home, auto, or life insurance, I feel confident knowing I’m covered by a company that genuinely cares about its clients.

I’m proud to be a State Farm customer and highly recommend them to anyone looking for reliable coverage and outstanding service.
L. Turner"
We responded:
"I can't thank you enough, Lakecia, for the thorough and positive review of our office. We certainly take pride in providing the best service available in the insurance industry. My team and I have truly enjoyed working with you for the past 5+ years, and look forward to many more! "
Profile photo of Gary Blaze

Gary Blaze

March 20, 2026

5  out of  5
rating by Gary Blaze
"Very good rates on home and auto. Always able to contact Linda or other Staff, everyone couldn't be more helpful. Highly recommended!"
We responded:
"We appreciate your review, Gary. We are delighted to know you had a great experience with Linda, and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out - we're here to help! "
Profile photo of Amy Mills

Amy Mills

March 3, 2026

5  out of  5
rating by Amy Mills
"When I moved to this area over 20 years ago, I met Gary and his office staff. I was single and needed renter's and car insurance. Fast forward 20+ years and now I am married with two grown children. At every step of the way, Gary and his team were there for my family and me. The other day I told Nicole and Linda how the office staff seemed like part of the family. Houses, cars, personal articles, etc. and this State Farm office has always supported us.

State Farm is known for its fantastic service. Sometimes I hear people say that State Farm can be more expensive than other insurance companies. I have not found this to be true. They are very competitive. Through the years with our employers, my husband and I have received unsolicited free quotes from competitors, and they are often more costly!

In closing, I highly recommend Gary Serdoz and this State Farm office. Gary and his staff are welcoming, caring, knowledgeable and prioritize great service for their policy holders. Everyone is great. I have worked with Nicole and Linda considerably in the last few years and she is always incredibly responsive, supportive, and just plain fun and nice. I love them and the team! If you are looking for a new insurance partner, call this office."
We responded:
"Your thorough review of our office is so much appreciated, Amy. Our team is honored to have worked with you and your family for over 20 years, and we are thrilled to know you enjoy the personalized service we strive to offer. Looking forward to treating you like family for many more years!"
Profile photo of Rhonda Collins

Rhonda Collins

February 18, 2026

5  out of  5
rating by Rhonda Collins
"Linda was extremely helpful and very patient going through the quote process for home and auto. She explained everything in detail and looked up or provided additional information so that I knew what was included in the insurance I wanted to purchase.
Thank you, Linda!"
We responded:
"Thank you for taking the time to leave us a 5-star review, Rhonda. Welcome to the State Farm family - Linda and the rest of our team look forward to working with you for many years to come! "
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Dawn Spangler

January 28, 2026

5  out of  5
rating by Dawn Spangler
"Our family has been with Gary and the girls for a very long time, he is so helpful with anything thing we need be it personal or work related.Very glad to have Gary as our State Farm team!"
We responded:
"A long time indeed, Dawn - over 17 years. And we appreciate the loyalty you and Greg have shown State Farm and our office ! "
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Tina Kieca

January 22, 2026

5  out of  5
rating by Tina Kieca
"The girls in the office are great. Always so polite and knowledgeable."
We responded:
"Thank you for taking the time to leave our office a 5 Star review, Tina. We're happy to hear that you appreciate our service, and look forward to working with you for many years to come! "
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leah franz

January 16, 2026

5  out of  5
rating by leah franz
""I cannot recommend State Farm enough, specifically the team at this office. After years of dealing with automated systems elsewhere, it is incredibly refreshing to work with people who treat you like a person rather than just a policy number.
Karen and Linda are absolute standouts. Karen is remarkably knowledgeable and organized, making sure every detail of my coverage—from auto to home—is tailored to my specific needs. She has a way of making complex insurance terms easy to understand, ensuring I feel confident in my choices.
Linda is equally fantastic. She is patient, professional, and has gone above and beyond to help me through difficult situations, including navigating claims and finding ways to save money by bundling my policies. Whether I’m calling with a quick question or visiting the office in person, I am always greeted with a helpful and pleasant attitude.
If you are looking for an insurance experience where you feel like part of a family and know your advocates are truly in your corner, look no further than this group. Thank you, Karen and Linda, & Gary for the top-tier service!""
We responded:
"We're so glad, Leah, that you appreciate our friendly and helpful service. Our entire team has enjoyed working with you and Patrick for the past 15 years! "
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Tracey VanderHagen

November 25, 2025

5  out of  5
rating by Tracey VanderHagen
"I know insurance rates have sky rocketed and its tough ,but I have been with Gary and his team for over 20 years and they have never let me down. Thank you"
We responded:
"Appreciate you taking the time to leave us a review, Tracey. We do everything possible to give our policyholders the lowest rate available. Your loyalty to State Farm and our office really means a lot to us!! "
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Latonya Brothern

November 13, 2025

5  out of  5
rating by Latonya Brothern
"I love safe farm. I've been with them for a while now. And I haven't had any problems. They are the best more people should join."
We responded:
"Your kind words are very much appreciated, Latonya. It's been a pleasure for our team to have worked with you for the past 5+ years! "
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Doug Thompson

November 12, 2025

5  out of  5
rating by Doug Thompson
"Gary and his team are top notch in customer service and are always looking out for my best interests!!
They are a real pleasure to deal with."
We responded:
"Thanks for taking the time to leave us such a glowing review, Doug. We appreciate your continued loyalty to our office for over 20 years! "